1. Our Commitment
Kōra Pilates respects your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We collect only the information needed to provide you with safe, high-quality services.
2. Information We Collect
Name, contact details, date of birth
Emergency contact information
Medical details relevant to your participation
Payment and billing details (processed securely via our merchant provider
Class and attendance history
Communications with our team
3. How We Use Your Information
Your information helps us:
Manage bookings, memberships, and communications
Tailor instruction to your health needs
Improve services and customer experience
Send updates, offers, or newsletters (you can unsubscribe anytime)
4. Data Security
All data is stored securely through Mindbody’s encrypted systems.
Kōra Pilates does not store your full credit card or banking details. Payment data is managed by PCI-compliant providers.
5. Access and updates
You can access or update your personal details anytime through your online Mindbody account or by contacting us at hello@korapilates.com.au.
6. Photography and Media
We love when people share their Kōra experience - it’s part of what makes our community special.
Please be mindful and always get consent from anyone who may appear in your photos or videos before or after class. Filming during class isn’t permitted unless everyone involved has given explicit consent and it’s been approved by management.
Our priority is keeping Kōra a safe and respectful space where everyone feels comfortable to move freely.